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Business comment on Department for Transport airports regulation announcement

Business group London First welcomed today’s announcement on regulation of airports as a ‘big lean on the regulatory rudder’.

Chief Executive Baroness Jo Valentine said:

“Heathrow was heading in the wrong direction, but this big lean on the regulatory rudder can take passengers and Londoners closer to where they want to get: a leading airport serving the world’s leading city.

“London’s business community has led the push for regulatory reform at Heathrow, alarmed at unsatisfactory levels of service and an airport seemingly condemned to constant overcrowding and frustrating delays.

“Our ambition has been a radical overhaul of airport regulation to put the passenger first. Today’s announcement represents that long overdue, but nevertheless welcome, revolution: the passenger at its heart; licences to underwrite world class customer service; powers for the regulator to prevent Heathrow filling up to bursting point again; independent verification and enforcement of limits on noise and air pollution.”


Contact Graham Capper on 0207 665 1505 or 07983 611227

Notes to editors

1. London First is a business membership organisation whose mission is to make London the best city in the world in which to do business. London First undertakes this by mobilising the experience, expertise and enthusiasm of the private sector to develop practical solutions to the challenges facing London. London First also seeks to persuade central and London government to make the investments that London needs in its infrastructure
2. London First delivers its activities with the support of the capital’s major businesses in key sectors such as finance, professional services, property, ICT, creative industries, hospitality and retail. Membership also includes all of London’s higher education institutions as well as further education colleges and NHS hospital trusts. London First members represent a quarter of London’s GDP.

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