From crisis management to robot proofing Gen Z - insights from Dame Minouche Shafik DBE
23 November 2018
It was a real honour to hear from Dame Minouche Shafik this week, who was joined by Sir Stephen House, Assistant, soon-to-be Deputy, Commissioner of the Metropolitan Police Service. As promised, we were rewarded with a rich, inspiring conversation that captured insights into the essence of great leadership- trust in your team, adapting to your environment whilst sticking to your values.
Bringing inspiring leaders from the world of business and policing together in the Leadership Lecture series reminds us how good leadership shares common ground, whatever the organisation.
Sir Stephen found many parallels as Dame Minouche reflected on leading her Bank of England team through the Eurozone financial crisis and preparing for either outcome of the EU referendum. Namely the ability to prepare for every eventuality.
It was interesting to hear how sometimes your biggest career achievements can come at the bleakest of times. Dame Minouche reflected on the challenging moment the referendum result came in. Knowing she had led her team to robustly prepare with detailed scenario planning, gave the public reassurance the Bank of England was able to withstand the shock, when across the markets panic was bubbling over.
Sir Stephen House dug right in with what everyone wanted to know- Dame Minouche’s secret to rapidly rising the ranks, becoming the World Bank’s youngest ever Vice President at the age of 36. As well as sheer hard work, she credited those senior leaders around her who were willing to ‘take a gamble’ and put their faith in her potential. A valuable lesson for any leader on recognising and nurturing talent from the start.
Despite being a self-confessed “numbers nerd”, it was clear to see that Dame Minouche really understands people. She spoke of adapting your leadership style to the people you are leading, identifying what they value. At LSE that came down to respect for peer review, and bringing in esteemed academics from around the world to feedback on strategy and performance.
Her closing words resonated especially with the London First audience of business leaders and police - the importance of preparing tomorrow’s global leaders. The art of “robot proofing” is one of her key goals for the LSE. Equipping the next generation with not only the digital skills, but the analytical skills and emotional intelligence to outsmart technology and master the changing world of work.
A perfect note to end on two days before London First opens its doors to thousands of young people at Skills London2018.
Many thanks to London First Partner, Lloyds Banking Group for hosting the evening at their HQ.
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